Flashscore believes your personal data belongs to you. This document explains in detail what data we collect, why we collect it, how it is stored, and how you can control it.
By creating or using a Flashscore account, you agree to this Privacy Policy. If you have any questions, please contact our support team.
Our commitments to protecting your privacy on Flashscore
Flashscore never sells your personal data to third parties. Sharing your name, phone number, or transaction details for commercial purposes goes against our core policy.
All data transfers are protected by SSL (Secure Sockets Layer) encryption. Every piece of data sent from your browser to our servers is encrypted — no one can intercept it in transit.
Flashscore collects only the information essential to delivering its services. It is our policy never to request data we do not need.
You have the full right to view, correct, or delete your account information. Flashscore respects that right.
Your data is secured in an encrypted database. Regular security audits ensure there are no vulnerabilities at the server level either.
If any significant changes are made to the Privacy Policy, you will be notified in advance via SMS to your registered mobile number or by email.
A clear list of the data Flashscore collects
Flashscore doesn't collect data for the sake of it. Every piece of information has a specific purpose behind it — and those purposes are entirely in the user's interest.
Beyond the primary reasons outlined above, Flashscore also uses certain data for analytics — to understand which features are most used and where users encounter issues. This data is always anonymized and used solely to improve the service.
Important: Flashscore never sells or rents your data to advertisers. Using Flashscore will not cause ads to follow you around elsewhere.
Every Flashscore user has the right to know how their collected data is being used. Full details are provided below.
Flashscore uses your name, mobile number, and email to verify logins, process password resets, send important notifications, and handle account-related communications. Account services simply cannot function without this information.
Transaction data is used to process deposits and withdrawals, maintain transaction history, and serve as evidence in the event of a dispute. Funds are transferred securely through payment gateways using mobile banking numbers.
Using IP addresses and device information, Flashscore detects suspicious login attempts, identifies duplicate accounts, and prevents bonus abuse — all to protect honest users on the platform.
Personalized Experience: By analyzing your betting history, Flashscore can show recommendations tailored to your preferences. To turn this off, contact support.
This is arguably the most important section — because it's what most people want to know first. Flashscore's position is clear: Your data is never sold.
Before sharing any necessary information with third parties, Flashscore ensures that those parties adhere to equivalent privacy standards.
When you use the Flashscore website, certain cookies are stored in your browser. Cookies are small text files that help improve site functionality. Below is a breakdown of which cookies are used and what they do.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Maintaining login sessions, security verification | Deleted at the end of the session |
| Functional Cookies | Remembering language preferences and interface settings | 30 Days |
| Analytics Cookies | Page visits and click pattern analysis (anonymized) | 90 days |
| Security Cookies | Detection of unusual activity and prevention of automated bots | 7 Days |
To disable analytics cookies, you can manage your cookie preferences through your browser settings. Please note that disabling essential cookies may cause some parts of the site to function incorrectly.
Flashscore does not retain any data longer than necessary. The retention period for each type of data is determined by the purpose for which it was collected.
Account Deletion Request: You can contact support to request deletion of your account and data. However, we may be required to retain certain transaction records due to legal obligations.
Every Flashscore user has certain fundamental rights over their personal data. Learn what those rights are and exercise them whenever needed.
You have the right to know what information Flashscore holds about you. Submit a request to support and the data will be provided within 30 days.
You can request corrections to any inaccurate or outdated information. To update your name, contact details, or other information, use your account settings or contact support.
You can request the deletion of your account and all associated data. Everything beyond what is legally required to be retained will be permanently removed.
You can request a copy of the data Flashscore holds about you in a structured, readable format.
You can object to the processing of your data for specific purposes — for example, you may request to opt out of marketing communications.
If you believe Flashscore is not handling your data properly, you can submit a written complaint to our support team. You will receive a response within 7 business days.
Flashscore strictly does not provide services to anyone under the age of 18. Date of birth is verified at registration, and proof of age documents may be requested in cases of suspicion.
If any minor's data is found in our system, the account will be immediately closed and all associated data will be deleted. Parents or guardians with concerns are welcome to contact support.
For Parents: If you believe your child is using Flashscore, please contact support@flashscore.im. We will take prompt action.
Flashscore may update this Privacy Policy from time to time. Changes may be made to improve the service, introduce new features, or meet legal requirements.
Before any significant changes take effect, an SMS will be sent to your registered mobile number and a banner notification will be displayed on the platform. You will receive at least 7 days' notice before any changes come into effect.
Continued use of Flashscore after a policy change will be taken as acceptance of the updated policy. If you do not wish to accept the new policy, you may request that your account be closed.
There's a widespread skepticism around the privacy policies of online platforms — and it's not entirely unfounded. Many platforms bury conditions in lengthy legal language that ultimately work against the user's interests. Flashscore's philosophy is the exact opposite.
We believe a privacy policy written in plain, clear language isn't just about meeting legal obligations — it's a tool for building a genuine relationship with users. When you understand exactly what Flashscore does with your data, trust in the platform follows naturally.
In Bangladesh, bKash and Nagad numbers are as personal as any private information. Flashscore uses these numbers solely to process transactions. Your mobile banking number is never shared with any third party — even payment gateways receive only the minimum information strictly necessary to complete a transaction.
Transaction history is stored on our servers in encrypted form. No Flashscore employee can access this data directly — not without special authorization, and only for the purposes of dispute resolution or legal requirements.
Many users are concerned about IP address collection. Flashscore logs IP addresses for two main reasons — first, to detect multiple accounts; and second, to identify suspicious login activity. If your account is normally accessed from Dhaka but a login attempt is suddenly made from a different city or country, the system will raise an alert.
IP data is never used for advertising purposes. These logs are automatically deleted after 6 months.
While Flashscore maintains the highest security standards, no system is entirely impenetrable. In the event of a data breach, Flashscore will notify affected users within 72 hours, clearly stating what data was compromised and what steps are being taken to address it.
In such cases, affected accounts will be temporarily locked as a protective measure and users will be guided through a password reset.
Some pages on Flashscore may contain external links — for example, to responsible gaming organizations. These external sites have their own privacy policies and are not under Flashscore's control. We recommend reading their policies before visiting those sites.
For any privacy-related questions or complaints, please contact us directly support@flashscore.im. Our team will respond in Bengali.
This page is the Bengali version of the Flashscore Privacy Policy. The full legal document is also available in English. In the event of any conflict, the English version shall prevail. For the complete terms and conditions, please Terms & Conditions visit the page.
Common Questions About Accounts & Deposits
Read our privacy policy? Now join Flashscore with complete peace of mind. Your data is secure, and your experience is yours to enjoy.
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